Offerte di lavoro per: - UNIQUE IT ITALIA

Born in 2017 as one of the first innovative digital startups focused on Amazon and Marketplace in Europe. Over the past 8 years, we have worked with great brands, contributing to the launch of approx 5.000.000 products, and generating a turnover of more than 1 billion euros worldwide. Since 2022, as a Retex brand, we empower companies to seize the opportunities offered by digital retail every day thanks to a perfect mix of experience and technology, spanning from Retail Media and Digital Content...

Join Customer Care Management (CCM) as we transform for international customer excellence in a digital world. We need you to ensure qualitatively operational control and to continuously improve customer satisfaction. Your tasks: You will be the counterpart of day-to-day exchanges with service providers about quality monitoring. You will analyze the quality monitoring outcome and the feedback we recieve from our customers form different sources (surveys, reviews, etc) to have an overview of our c...